Terms & Conditions

1. Definitions

In these Terms and Conditions, the following definitions apply:

• "Service" means the AI advisory and deployment services offered by Dataveil, as described on this website and in individual engagement agreements.
• "User" or "Client" means any individual or organisation that accesses this website or enters into an engagement with Dataveil.
• "We", "Us", "Our" refers to Dataveil, registered at 50 Raffles Place, #37-01, Singapore Land Tower, Singapore 048623.
• "Agreement" means these Terms and Conditions together with any written engagement proposal and scope document accepted by the Client.
• "Deliverable" means any document, configuration file, model artifact, or other output produced during an engagement.

2. Acceptance of Terms

By accessing this website or submitting an inquiry, you agree to be bound by these Terms and Conditions. If you are entering into these terms on behalf of an organisation, you represent that you have authority to do so. Use of our services is limited to persons aged 18 or above with full legal capacity to enter into binding agreements.

3. Service Description

Dataveil offers three advisory service engagements: Privacy-Preserving AI Consultation, Real-Time AI Inference Optimisation, and AI-Integrated Business Intelligence Suite. Services are described in detail on our Solutions page and are delivered according to written scope documents agreed prior to commencement. Service availability is subject to capacity and engagement fit assessment at Dataveil's discretion.

4. Engagement Commencement and Scope

No engagement commences until a written scope document has been agreed and acknowledged by both parties. The scope document specifies deliverables, timelines, price, and any special conditions. Work conducted before the scope document is signed is at Dataveil's discretion and does not constitute the commencement of a billable engagement. Changes to scope during an engagement require written agreement from both parties.

5. User Responsibilities

• Provide accurate and complete information necessary for the engagement to proceed
• Ensure that any data shared with Dataveil is shared lawfully, with appropriate consent or legal basis
• Designate a contact person with authority to make decisions relevant to the engagement
• Review deliverables within 10 business days of receipt and raise any concerns in writing
• Maintain the confidentiality of any proprietary methodologies, documents, or materials shared by Dataveil

6. Prohibited Use

You may not use this website or Dataveil's services to:

• Engage in activities that violate applicable Singapore law or regulations
• Misrepresent your identity, authority, or the nature of your organisation
• Attempt to reverse-engineer or repurpose Dataveil's proprietary methodologies without written consent
• Transmit harmful, malicious, or fraudulent content through our communication channels

7. Intellectual Property

All intellectual property rights in Dataveil's general methodologies, frameworks, and proprietary processes remain with Dataveil. Upon full payment, the Client receives a non-exclusive, non-transferable licence to use Deliverables for their internal business purposes. Deliverables may not be sublicensed, resold, or published externally without prior written consent from Dataveil.

8. Payment Terms

Engagement prices are fixed as stated in the scope document and are denominated in Singapore Dollars (SGD). Payment terms are specified in the scope document. Invoices are due within 14 days of issue unless otherwise agreed. Late payments may attract interest at a rate of 1.5% per month. Dataveil reserves the right to pause or terminate an engagement in the event of non-payment after 14 days' written notice.

9. Cancellation and Refunds

A Client may cancel an engagement with 14 days' written notice. Where a cancellation occurs, Dataveil will invoice for work completed at the time of cancellation on a pro-rated basis calculated against the engagement scope. Fees paid in excess of work completed at the time of cancellation will be refunded within 21 business days.

10. Disclaimers

Dataveil's services are provided on a professional advisory basis. Deliverables represent our informed assessment based on information provided by the Client. They do not constitute legal advice, financial advice, or regulatory compliance determinations. Dataveil does not warrant that following its recommendations will produce any specific outcome. Website content is provided for informational purposes and may not reflect the most current state of applicable laws or technologies.

11. Limitation of Liability

To the maximum extent permitted under Singapore law, Dataveil's aggregate liability for any claim arising from or related to a specific engagement shall not exceed the total fees paid for that engagement. Dataveil shall not be liable for indirect, consequential, incidental, or punitive damages, including loss of profits, data, or business opportunity. These limitations apply regardless of the form of action or whether Dataveil has been advised of the possibility of such damages.

12. Confidentiality

Both parties agree to treat all non-public information exchanged during the engagement as confidential. Dataveil will not disclose Client information to third parties except as necessary for service delivery or as required by law. A formal Non-Disclosure Agreement is available on request and is standard for engagements involving personal data or commercially sensitive information.

13. Termination

Either party may terminate an engagement for material breach upon 14 days' written notice if the breach is not remedied within that period. Dataveil may terminate access to website services immediately for violations of the prohibited use provisions. Sections relating to intellectual property, confidentiality, payment, and limitation of liability survive termination.

14. Dispute Resolution

Any dispute arising from these Terms or an engagement shall first be addressed through good-faith negotiation between the parties. If unresolved after 30 days, either party may refer the dispute to mediation through the Singapore Mediation Centre before pursuing other remedies. These Terms are governed by the laws of Singapore and both parties submit to the non-exclusive jurisdiction of the Singapore courts.

15. General Provisions

• Entire Agreement: These Terms together with any signed scope document constitute the entire agreement between the parties.
• Severability: If any provision is found unenforceable, the remaining provisions continue in full force.
• Waiver: Failure to enforce any provision does not constitute a waiver of future enforcement rights.
• Assignment: Clients may not assign rights or obligations without Dataveil's prior written consent.
• Notices: Formal notices must be sent in writing to the addresses stated in the scope document or to legal@dataveilieopn.

16. Changes to These Terms

We may revise these Terms at any time. The updated version will be posted on this page with a revised date. For engagements in progress, the Terms at the time the scope document was signed apply unless both parties agree to updated terms in writing.

17. Contact

For questions relating to these Terms:

• Email: legal@dataveilieopn
• Address: 50 Raffles Place, #37-01, Singapore Land Tower, Singapore 048623